Returns are easy and convenient. You may return or exchange any unused and unopened product(s) within 30 days of purchase for a refund or exchange, less original shipping and handling charges. Shipping costs will not be reimbursed by the makers of Magipatch unless there was a shipping error or product damage.
If you have a return or exchange, please contact Magipatch Customer Care Center at (925) 272-8541, between the hours of 8AM and 8PM PST, Monday through Friday. Please ensure that you have the ORIGINAL FedEx, UPS, or USPS box that was shipped to you, in order to facilitate your return.
Shipping Errors and Damages
Please call us right away at (925) 272-8541 if your order arrived damaged or if a packaging error occurred. Please provide us with your order number, name, address, and a description of what happened. We will provide instructions on what to do next. If a replacement item is in stock, we will ship it to you immediately.